FREQUENTLY ASKED QUESTIONS
Is Phoenix Raven free?
Yes, completely free. Subscribing costs nothing — no credit card, no payment, ever.
What is the Phoenix / Raven path?
When you first visit, you choose a path — The Phoenix or The Raven. Your path gives you a unique starting bonus, an exclusive free slot, and a personalised experience. It does NOT affect the random number generator (RNG) or your chances of winning. It is a personalisation and bonus feature.
Can I win real money?
No. Legend Coins have no monetary value and cannot be exchanged for cash, prizes or anything of real-world value. Phoenix Raven is a free social casino.
Is this gambling?
No. Phoenix Raven is a free social casino under the Gambling Act 2005 (UK). No real money is staked or won. No Gambling Commission licence is held or required.
Why do I need to subscribe?
Subscribing (with your email) unlocks Excalibur's Edge, The Green Knight, Merlin's Tower, Round Table Poker, Albion Roulette and Daily Prophecy. The first three slots and your path's exclusive slot are always free without subscribing.
Can I change my path?
Yes, at any time. Go to Settings → My Path. Any active path bonuses will end when you switch. Your Legend Coins balance is always preserved.
What is Daily Prophecy?
A free daily numbers game — choose 5 numbers from 1 to 35. Each evening at 8PM GMT, The Oracle draws five rune stones. Match numbers to earn Legend Coins. No purchase required. Not a lottery.
What is Friday Legend Night?
Every Friday from 8PM to midnight GMT, all games run with doubled Legend Coins rewards.
How do I unsubscribe from emails?
Click the unsubscribe link in any email from us, or contact privacy@phoenixraven.com. Processed within 5 working days (PECR 2003). Unsubscribing does not remove your game access.
How old do I need to be?
18 years or older.