Privacy Policy
Last updated:
At phoenixraven.com we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share and protect your information when you visit our site.
Information we collect
We may collect information about you in various ways. The information we may collect on the site includes:
- Personal data: Information you voluntarily provide, for example when you contact us (name, email address).
- Derived data: Information our servers automatically collect when you access the site: IP address, browser type, operating system, access times and pages visited.
- Mobile device data: If you access from a mobile device, we may collect device information (model, manufacturer) and, if you allow it, location data.
Use of your information
We use the information collected to:
- Respond to your enquiries and provide user support
- Improve the site and user experience
- Send administrative information (for example updates to terms and policies)
- Analyse use and trends to improve the service
Disclosure of your information
We may share the information collected in the following situations:
- By law or to protect rights: When we consider it necessary to comply with legal process, investigate breaches of our policies or protect the rights and safety of others, as permitted by applicable law.
- Service providers: We may share information with third parties who provide services to us (data analysis, hosting, support), under confidentiality obligations.
Security of your information
We use technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
Minors
Our site is aimed at persons aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have collected information from a minor without parental consent, we will delete it as soon as possible.
Your rights
Depending on your location, you may have the right to:
- Access: Request copies of your personal data.
- Rectification: Request that we correct inaccurate information.
- Erasure: Request that we delete your personal data where applicable.
- Restriction of processing: Request that we restrict the processing of your data in certain circumstances.
- Objection: Object to the processing of your data in cases provided by law.
Changes to this policy
We may update this Privacy Policy from time to time. Any change will be published on this page and the «Last updated» date will be revised.
Contact
For questions about this Privacy Policy or the use of your data on phoenixraven.com, you may contact us through the means indicated on the site.